By accessing this web site, you are agreeing to be bound by these
web site Terms and Conditions of Use, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this web site are
protected by applicable copyright and trade mark law.
a) Permission is granted to temporarily download one copy of the materials
(information or software) on Purity Life’s web site for personal,
non-commercial transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not:
i)modify or copy the materials;
ii)use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii)attempt to decompile or reverse engineer any software contained on Purity Life’s web site;
iv)remove any copyright or other proprietary notations from the materials; or
v)transfer the materials to another person or “mirror” the materials on any other server.
vi)This license shall automatically terminate if you violate any of these restrictions and may be terminated by Purity Life at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
a)The materials on Purity Life’s web site are provided “as is”. Purity Life makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Purity Life does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Purity Life or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Purity Life’s Internet site, even if Purity Life or a Purity Life authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions and Errata
The materials appearing on Purity Life’s web site could include technical, typographical, or photographic errors. Purity Life does not warrant that any of the materials on its web site are accurate, complete, or current. Purity Life may make changes to the materials contained on its web site at any time without notice. Purity Life does not, however, make any commitment to update the materials.
Purity Life has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Purity Life of the site. Use of any such linked web site is at the user’s own risk.
Any claim relating to Purity Life’s web site shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
Your privacy is important to us! Purity Life Health Products LP is committed to respecting your privacy through the protection of your Personal Information.
The following outlines our pledge to you:
- Purpose and Consent: Before collecting your Personal Information, or at the time of collection, we will explain to you the purpose of collecting it and obtain your consent.
- Limiting Collection: Our collection of Personal Information is limited to what is reasonable under the circumstances and your information will be used only for the purpose for which it is collected.
- Security: Your Personal Information is kept confidential and secure and is not disclosed to anyone outside of Purity Life or our Vendor, Broker Partners, unless required by law.
- Access: You have the right to access your own Personal Information, and to correct any inaccuracies.
What is Personal Information?
Personal Information is broadly defined as information about an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organization. Data we collect with personal identifiers removed, so that it is impossible to determine the identity of the person to whom the information relates, is not considered Personal Information.
Personal Information We Collect
With your consent, we may collect Personal Information from you in person, over the telephone, by mail/e-mail, through the Internet (and other means) or from our selected third party service providers/business partners. The type of information we usually collect and maintain may include your
Date of Birth
It is always your choice whether or not you provide us with your Personal Information; however, a decision to withhold Personal Information may restrict or prevent us from providing you with a particular product or service. We normally collect Personal Information directly from our customers. We may collect your information from other persons with your consent or as permitted by law.
We inform our customers, before or at the time of collecting personal information, of the purposes for which we are collecting the information. The only time we do not provide this notification is when a customer volunteers information for an obvious purpose (for example, producing a credit card for a purchase when the information will be used only to process the payment).
As you do business with Purity Life, we may monitor and/or record your telephone conversations with our customer service representatives to ensure service quality.
How we use your information?
Our relationship with you is important to us
We want to provide you with value added service on an ongoing basis and to establish a long-lasting relationship with you that will grow and change to meet your needs.
With your permission, we may collect, use and disclose Personal Information about you to
- identify you and communicate with you generally
- process your orders and/or applications
- establish and maintain a relationship with you, and to provide you with ongoing service
- develop an understanding of your needs and eligibility for products and services and to bring you offers from Purity Life or its selected third party service providers-business partners (we may make our customer list available to carefully screened companies whose products or services might interest you)
- communicate promotions (i.e. virtual trade show, show specials etc)
- protect you, and us, against error and fraud
- administer merchandise refunds
- announce product safety recalls or warnings (if necessary)
- comply with legal requirements
If you have not opted out of the use of your Personal Information for marketing purposes (see below), we may use your contact information (including telephone number and e-mail address) for the marketing (including e-mail marketing) of additional goods, services and special offers that might be of interest to you from us, our business partners, or our selected third party service providers. We may disclose your contact information (e.g. name, telephone number, e-mail and mailing address) as well as transaction history, to our business partners so that they can send you promotional materials and/or tele-market you directly.
Purity Life retains your Personal Information only as long as required for our reasonable business and/or legal needs. Your Personal Information may also be used to create statistics about our business. These statistics would not contain any information that could identify you personally. We may disclose and/or transfer Personal Information to an affiliate or third party in the event of a proposed or actual purchase, sale, merger or transfer of all or any portion of Purity Life or other transaction or reorganization/restructuring.
For merchandise refunds and exchanges, we may ask that you provide us with your name, address and telephone number for audit and fraud prevention purposes. Valid photo ID may be required to confirm this information. This information is collected, used and retained to help us ensure that refunds and exchanges are valid (in each case and over time).
You can choose not to receive direct marketing. We may inform you about products or services by mail, e-mail, text-message, telephone (including using automated telephone messages) or other means. If you do not wish to receive direct marketing, simply contact us and tell us that you do not wish to be contacted in a particular manner. As some solicitation files may have been created prior to your request (e.g. Purity Life catalogue distribution lists), there may be a period of time after the date of your request during which time you may receive additional Purity Life marketing.
Types of Consent
- Consent can be express or it may be implied in appropriate circumstances.
- Express Consent can be given by you in writing, in person, electronically, by telephone, or by using a check-off box.
- Implied Consent may be used by us as a basis for extending new marketing offers or delivering merchandise or catalogues to you. We will not use your implied consent for the use or disclosure of your sensitive Personal Information such as financial data.
Subject to reasonable notice, you may withdraw your consent at any time, unless the Personal Information is necessary for us to fulfil our legal requirements and similar obligations. If you withdraw your consent, we will inform you of the implications of such withdrawal. To withdraw your consent, simply contact us and advise us of what Personal Information you no longer wish us to use. Personal Information may be retained by Purity Life for reasonable purposes such as billing, audit, archival, warranty, legal/regulatory or product safety recall/warning purposes.
Security and Disclosure
What Safeguards Do We Have in Place?
We know you are concerned about the security of the information you provide to us. To address this concern, we have developed processes and procedures to keep your Personal Information safe and secure. We have appropriate safeguards in place depending on the sensitivity of the information, including
Physical: Locked filing cabinets
Technological: Password-protected computers/files.
Organizational: Purity Life associates (where appropriate based on job function and interaction with customers) trained in the importance of safeguarding your Personal Information from loss and unauthorized access.
We have taken strong measures to ensure the security of your transactions and the confidentiality of your Personal Information. It is also important that you take all necessary precautions as well to help keep your Personal Information safe and secure at all times. To learn more, you may wish to consult the Office of the Privacy Commissioner of Canada’s Web site and any applicable provincial privacy commissioners for more information.
Disclosure of Your Personal Information:
Access to and changing your Information
Upon written request, you may access and verify your Personal Information and find out to whom we have disclosed it. At the time of your request, we will need specific information from you to verify your identity, before we can provide you with the Personal Information we hold. In addition, you must provide sufficient information in your request to allow us to identify the information you are seeking.
There may be instances when we will not be able to provide you with the Personal Information that you request. Examples are if the Personal Information
- Contains references to other persons
- Has already been destroyed due to legal requirements or because we no longer needed it for our purposes
- Is subject to solicitor-client or litigation privilege
- Is not subject to disclosure for other legal reasons
- If we refuse a request for access to information, in whole or in part, we will provide the reasons for the refusal. We may also refer you to your federal or provincial privacy commissioner (if applicable) for more information.
Changing your Personal Information
We are committed to maintaining the accuracy of your Personal Information for as long as it is being used for the purposes we have identified. To help us keep your Personal Information up-to-date, we encourage you to notify us of inaccuracies or corrections as often as you wish. Notification of changes such as your address or telephone number will help us provide you with the best possible service.
If you identify any incorrect or outdated information requiring amendment, please contact us. We may ask you to put your request for a correction in writing. We will make the proper changes and, upon your request, provide you with a copy of the corrected information. If we conclude that a correction is not warranted, we will attach a notation to your file regarding your requested change. Contact Us
If you have questions, concerns, or complaints about your privacy or your Personal Information, you may contact us at the address listed below.
Purity Life Health Products LP
6 Commerce Crescent